Telephone Operator at StreSERT Services Limited

Telephone Operator at StreSERT Services Limited

StreSERT Services Limited is a professional services organisation that offers quality stress-free solutions to corporate organisations.

We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

Telephone Operator

Job Type                     Full Time

Qualification              BSC/BA/HND,

Experience:               1 year

Location                     Lagos

Job Unit                     Customer Care

Job Description

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:


RESPONSIBILITIES  

  • To answer all incoming telephone call in a professional and polite manner
  • To make clear and accurate communication to the other party on the other end of the line
  • To redirect and divert calls to appropriate parties or offices
  • To relay information as quickly and as accurately as possible  as when the other party asks for a certain phone number, he has to look up his computerized or manual directory with alertness and presence of mind
  • To call up or dispatch the appropriate personnel in cases of emergency
  • Giving polite assistance to its caller and give best services.
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Requirements

  • Excellent communication skills
  • Attention to detail
  • Use of initiative for basic things
  • Professionalism

JOB QUALIFICATIONS/REQUIREMENTS 

  • At least 1 year of experience directly related to the duties and responsibilities specified.
  • OND level
  • Computer literate

Salary

Monthly Take Home– N48, 000

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Deadline: February 5, 2020

Method of Application

Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresert.com’ using “TELE-OPR” as subject of the mail.

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