Sales Team Lead at Fenix International

Sales Team Lead at Fenix International

Fenix International a next-generation energy company Our flagship product, ReadyPay Power, is an expandable, lease-to-own solar home system providing lighting, phone charging, TV, and radio, financed through affordable installments over mobile money. We combine rich customer payment histories with additional data sources to create a cutting-edge credit score that enables those living off-grid to access both power upgrades and other life-changing loans.

Sales Team Lead

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience                     2 – 4 Years

Location                          Lagos

Job Field                        Sales/Marketing

Job Description

  • Sales Target Achievement within assigned Clusters
  • Achieve Excellent PH of customer portfolio
  • Recruitment, Training and effective Team management of Sales Team

Deliverables and Activities
Sales Target Achievement within assigned Clusters:

  • Market Initiatives Drive market initiatives to achieve and increase quality customer base in the assigned clusters
  • Market Activations Carry out weekly market activations in the territory to generate leads and eventual conversion to sales.
  • Product Targeting Drive all product mix sales through the right product targeting to the right segment of the prospects/customers.
  • Product Presentation Carry out product presentations and exhibitions within assigned clusters
  • Identify Opportunities Constantly identify opportunities for driving activation and other sales within clusters.
  • Plans Draw up weekly/Monthly route plans for the FPCs
  • Track Sales Track daily/weekly/monthly sales target Vs actual with the FPCs
  • POS Location Collaborate with CX, Operations on viable locations for POS Expansion and management.

Achieve Excellent PH:

  • Sales Compliance Drive sales process compliance within clusters
  • Customer Visits Carry out daily/weekly customer visitations to resolve or escalate pending issues with customer systems
  • Influence Customer Behavior Drive the right customer behavior on payments by ensuring customers are educated on the various channels of payments.
  • Product Choice Ensure the right product is sold to the right customers
  • Field Clinic Participate in Field clinic activities
  • Overdue Customer Lists Monitor and Share weekly overdue customer lists with the FPCs
  • Training Continuous training and coaching of RPCs on God/Bad portfolios, catch up etc.
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Recruitment, Training and Team Management:

  • Recruitment Regularly recruit new Fenix Power Champions (FPC) within territory
  • Performance Monitoring Weekly performance monitoring of RPCs and initiating corrective actions where required
  • Meetings Hold regular meeting with the RPCs
  • Training Regularly train and retrain cluster team leads on sales process, Sales pitch, products, Customer Service etc.
  • Commission Structure Ensure FPCs understanding of commission structures (Colours) and journey with Fenix
  • Reward Design reward and recognition schemes for high performing RPCs
  • Customer Forums Participate in customer service forums, field clinics, weekly meetings with SCAs
  • Team Building Drive #One Team goal within clusters via team building activities.

After Sales Support:

  • Overdue Customer Visits Regularly visit overdue customers to ascertain their challenges and resolve
  • Escalate issues Escalate lingering issues to the FSMs
  • Quality Check Daily/weekly checks on quality of installations by FPCs
  • Swap stocks Deploy and track swap stocks and children in the territory
  • Repossession Repossess Fenix kits from fringe customers
  • Stakeholders Engagement
  • Identify and organise official meetings with relevant external stakeholders such as local chiefs, community leaders, government officials etc
  • May represent the business during community engagements and goodwill activities.

Reporting:

  • Send weekly / monthly reports on sales activities within territory using approved template.

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Requirements

  • B.Sc. Degree or equivalent
  • 2 – 4+ years working in a role within a progressive sales and/or financial services environment with strong, quantifiable results
  • Experience or passion for working in developing markets

Highly Desired Skills:

  • Ability to work both in teams and independently
  • Passionate about solving problems for customers in rural communities
  • Proficiency in English Language and 1 or more other Nigerian Languages
  • Critical thinking skills (ability to think outside the box)
  • Good problem solving skills (solutions oriented)
  • Flexibility with ability to work under pressure to meet deadlines
  • Willingness and desire to learn new ideas.

Salary

  • Fenix offers a competitive salary and a fun, fastpaced and highgrowth work environment.

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Deadline: Not Specified

Method of Application

Please submit your resume and cover letter. In your Cover letter, please be sure to highlight the following:

  • Why you are interested in Fenix International, and
  • What excites you about this particular role.

Note

  • We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply
  • We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

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