Sales Agent Team Leads at Fenix International

Sales Agent Team Leads at Fenix International

Fenix International is a next-generation energy company Our flagship product, ReadyPay Power, is an expandable, lease-to-own solar home system, phone charging, TV, and radio, financed through affordable installments over mobile money.

We combine rich customer payment histories with additional data sources to create a cutting-edge credit score that enables those living off-grid to access both power upgrades and other life-changing loans.

Sales Agent Team Lead

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience                     2 Years

Location                         Ogun & Oyo

Job Field                        Sales/Marketing

Job Description

  • Drive market initiatives to achieve and increase quality customer base in the assigned clusters
  • Carry out weekly market activation in the territory to generate leads and eventual conversion to
  • sales.
  • Drive all product mix sales through the right product targeting to the right segment of the prospects / customers.
  • Carry out product presentations and exhibitions within assigned clusters
  • Constantly identify opportunities for driving activation and other sales within clusters.
  • Draw up weekly / Monthly route plans for the FPCs
  • Track daily / weekly / monthly sales target Vs actual with the FPCs
  • Scout for viable locations for POS Expansion and management
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Achieve Excellent PH:

  • Drive sales process compliance within clusters
  • Carry out daily / weekly customer visitations to resolve or escalate pending issues with customer systems
  • Drive the right customer behavior on payments by ensuring customers are directed to the nearest POS / SC for payments
  • Ensure the right product is sold to the right customers
  • Participate in Field clinic activities
  • Monitor and Share weekly overdue customer lists with the RPCs
  • Continuous training and coaching of RPCs on God / Bad portfolios, catch up etc.

Recruitment, Training and Team management:

  • Regularly recruit new Fenix Power Champions (FPC) within territory
  • Weekly performance monitoring of RPCs and initiating corrective actions where required
  • Hold regular meeting with the RPCs
  • Regularly train and re-train team leads on sales process, Sales pitch, products, Customer Service etc.
  • Ensure RPCs understanding of commission structures (Colours) and journey with Fenix
  • Design reward and recognition schemes for high performing RPCs
  • Participate in customer service forums, field clinics, weekly meetings with SCAs
  • Drive #One Team goal within clusters via team building activities

After Sales Support:

  • Regularly visit overdue customers to ascertain their challenges and resolve
  • Escalate lingering issues to the SMs
  • Daily / weekly checks on quality of installations by RPCs
  • Deploy and track swap stocks and children in the territory
  • Reposes Fenix kits from fringe customers
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  • Send weekly / monthly reports on sales activities within territory using approved template
  • Provide feedback on MICA within territory
  • Attend meetings with SMs

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  • B.Sc. Degree or equivalent
  • 2 or more years working in a role within a progressive sales and/or financial services
  • Environment with strong, quantifiable results
  • Experience or passion for working in developing markets

Competitive Pay

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Deadline: Not Specified

Method of Application

Location: Shaki, Oyo  Application Link

Location: Abeokuta, Ogun  Application Link

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