Customer Experience Executive at Asset & Resource Management Holding Company
Latest Jobs at Fan Milk Plc
Fan Milk PLC was proudly incorporated in 1961 and commenced full responsibility of churning out Fantastic product choices to all Nigerians since 1963. It started with a diary factory in Ibadan and a distribution centre in Lagos. In 1981 a second dairy was commissioned in Kano. Today, Fan Milk distribution network cover most of Nigeria. From major distribution centres, mini distribution centres, depots, agents, franchise holders, Fan Milk products are channelled to our teeming customers across the length and breadth of the country.
We directly employ over 800 employees, and provide indirect employment to thousand others from bicycle boys to agents and franchise holders, not to mention suppliers and vendors that cover the entire spectrum of business activities. Fan Milk’s most popular product is frozen yoghurt – a fermented milk product that everyone can easily digest. Other dairy products are chocolate milk and ice cream, as well as fruit drink called FanDango. At the start in 1963, Fan Milk produced white milk and chocolate milk which was sold by bicycle vendors.
Account Manager
Job Type Full Time
Qualification BA/BSC/HND
Experience 5 years
Location Rivers
Job Field Business Development
Job Description
- Ensure the achievement of sales revenue targets.
- Ensure the availability of FM’s products in all outlets.
- Ensure Vendor Sales Tracker is properly filled and updated
- Develop existing customers
- Ensure Hot Spot Management by driving “Routing for Routine “
- Drive and improve Sales per Vendor Day
- Vendors management – manage all activities regarding vendors.
- Asset Utilisation: Ensure optimal asset utilisation
- Ensure faulty assets are repaired on time and in full (OTIF)
- Ensure Execution of promotions in all outlets
- Ensure that trade/vital information is passed to customers with uttermost dispatch and to management
- Communicate information and advice customer on ways to optimize their business and ensure they utilize the spare parts given to them for repairs of assets.
- Credit Limit & Debt Management to ensure customers do not divert fund
- Monitoring of competitors’ activities and prompt report of same.
Requirements
The ideal candidate:
- Must have a degree with a minimum of 5 years experience in the FMCG industry
- Must have an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders into the right course of action
- Have high degree of integrity
- Have good driving skill and posses a valid driver’s licence
- Is driven by his / her desire to perform
- Has broad experience with a structured approach to customer relationship management and business development
- Has excellent entrepreneurial and commercial awareness
- Possesses a high degree of assertiveness across cultural and educational.
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Indoor Manager
Job Type Full Time
Qualification BA/BSC/HND
Experience 5 Years
Location Abuja
Job Field Business Development
Job Description
- Accountable for achieving the designated sales budget for assigned area of coverage
- Accountable for ensuring that customer master data for all customers within his/hers portfolio is updated regularly
- Interact with indoor customers to ensure organic growth of sales per sales point for all Fan Milk products
- Accountable for identification and signing on of new franchise takers in agreed vacant locations based on approved FT development plans
- Supervises and provides day-to-day support to franchise takers
- Coaching, Managing and accountable for the performance of Retail Sales Representatives in assigned area of coverage (where applicable)
- Supports the Marketing department in planning for and execution of marketing campaigns
- Supports the Marketing department in capturing marketing information and market data regarding Fan Milk and competitor’s performance.
Requirements
- Must have a degree with a minimum of 5 years experience in the FMCG industry.
- Is a person who has an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action
- Is driven by his/her desire to perform
- Has broad experience with a structured approach to customer relationship management and business development
- Has excellent entrepreneurial and commercial awareness
- Has financial acumen
- Possesses a high degree of assertiveness across cultural and educational diversity
- Good knowledge of the FMCG market.
- Insight in the Food market and market drivers
- Negotiation Skills in marketing information and market data regarding Fan Milk and competitor’s perform.
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Deadline: Not Specified
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