Job Vacancies at a Leading Commercial Bank – Inguest Global Partners Limited

Job Vacancies at a Leading Commercial Bank – Inguest Global Partners Limited

Inguest Global Partners Limited, Human Capital Management service offers change management, manpower planning, organisational development, succession planning and talent management. 

Inguest Global Partners Limited – Our client is a reputable Commercial Bank is seeking to fill the position below:

Customer Care Officer

Job Type                     Full Time

Qualification              BSC/BA/HND

Experience                 1 Year

Location                     Nigeria

Job Unit                      Customer Care

Job Description

  • They will help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers in a polite and professional fashion.
  • Track and follow-up all customer requests in a timely manner.
  • Maintain broad knowledge of all company products, services and promotions.
  • Identify and implement new process plan to improve customer support service.
  • Manage large volume of customer calls in friendly and courteous manner.
  • Provide outstanding and exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Requirements

  • Minimum of HND / BSc degree from a reputable institution
  • Must have completed NYSC
  • Minimum of 1 year of relevant experience
  • Not more than 28 years
  • Candidate must be very smart
  • Excellent communication skills (both written & oral)
  • Good interpersonal skills
  • Professional, able to maintain confidentiality and ethical behavior
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Salary

  • Attractive
  • Other Benefits: Commission, HMO, Pension, 13th Month and Annual Leave Allowance.

Bank Teller

Job Type                   Full Time

Qualification             BSC/BA/HND

Experience                 1 Year

Location                     Nigeria

Job Unit                      Banking

Job Description

  • Assist bank customers deposit and withdraw their moneys.
  • Resolve discrepancies in accounting processes.
  • Verify and reconcile balances for individual cash drawers.
  • Identify and resolve customer needs.
  • Ensure quality services to customers.
  • Sell financial products and services to customers.
  • Build customer loyalty.
  • Process and perform daily bank transactions.
  • Accept customer deposits and loan payments.
  • They will be responsible to market and sell the bank’s products.

Requirements

  • Minimum of HND/BSc degree from a reputable institution
  • Must have completed NYSC
  • Minimum of 1 year of relevant experience
  • Not more than 28 years
  • Candidate must be very smart
  • Excellent communication skills (both written & oral)
  • Good interpersonal skills
  • Professional, able to maintain confidentiality and ethical behavior

Remuneration

  • Salary: Attractive
  • Other Benefits: Commission, HMO, Pension, 13th Month and Annual Leave Allowance.

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Marketing Executive

Job Type                   Full Time

Qualification             BSC/BA/HND

Experience                 1 Year

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Location                     Nigeria

Job Unit                      Sales & marketing

Job Description

  • Builds business by identifying and selling prospects.
  • Identifies business opportunities by identifying prospects; researching and analyzing sales options.
  • Sells products by establishing contact and developing relationships with prospects.
  • Maintains relationships with clients by providing support, information, and guidance.
  • Recommends new opportunities and service improvements.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Maintains quality service by establishing and enforcing organization standards.
  • Contributes to team efforts by accomplishing related results as needed.
  • They will be responsible to market and sell the bank’s products.

Requirements

  • Minimum of HND/BSc degree from a reputable institution
  • Must have completed NYSC
  • Minimum of 1 year of relevant experience
  • Not more than 28 years
  • Candidate must be very smart
  • Excellent communication skills (both written & oral)
  • Good interpersonal skills
  • Professional, able to maintain confidentiality and ethical behavior

Remuneration

  • Salary: Attractive
  • Other Benefits: Commission, HMO, Pension, 13th Month and Annual Leave Allowance.

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Deadline: January 24, 2020

Method of Application

Interested and qualified applicants should send their updated Curriculum Vitae (CV) to: jobs@igpl.com.ng with “The Job Title” as the subject of the email.

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