Job Opportunities at Quickmove.com.ng Logistics Limited

Job Opportunities at Quickmove.com.ng Logistics Limited

Quickmove.com.ng Logistics Limited is rated Nigeria’s best home and office moving/ relocation company. Our track record of successful moves, teams of experienced professional movers and dedicated customer support has made us the preferred property movers in Lagos Nigeria for residential moves, furniture moves, equipment moves, interstate moves and office moves with the best packing and unpacking, loading and unloading practices.

Transport and Logistics Intern

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience

Location                         Lagos

Job Field                        Internship

Job Description

  • Responsible logistics intern who will assist with the overall logistics management of quickmove.com.ng.

  • You will assist in recruiting, organizing and monitoring the duties of contractors as well as to monitor the process of packing, loading, unloading, dismantling, and installing.

  • You are also to ensure fast and safe transportation of client’s properties in the most cost-effective way. The goal is to manage the entire cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Negotiate with, recruit and organize contractors (Truck hires, Electricians, Plumbers etc) as may be needed by the customer.

  • Organize and properly Orientate the team for every job.

  • Responsible for managing the execution, direction, and coordination of relocation.

  • Planning moves, managing budgets, organizing schedules, ensuring that properties are safe and properly loaded and offloaded.

  • Making reports, processing documents, logs and other records that display departmental performance.

  • Develop a process to track and record value delivered to the customer, Identify and seize profitable business opportunities, Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

  • Use of IT systems to manage client base;

  • Liaising and negotiating with customers and partner;

  • Resolve problems concerning transportation, logistics systems, or customer issues.

  • Continually try to improve and develop business performance within the constraints of proximity, fuel costs,costs of materials,and rising environmental pressures.

  • Ensuring the team (field supervisor, truck driver, packers, loaders) in the supply chain are working effectively and efficiently to ensure smooth operations.

READ ALSO:  Human Resources Analyst at Erisco Foods Limited

Requirements

  • Minimum of OND, HND or degree in Transport, distribution or logistics, Business management, Economics, Geography or any other social science related courses.

  • Related work experience, such as logistics, warehousing, storage, retail or administration, could be an advantage.

  • Computer literacy with the ability to use IT packages and electronic communication methods.

Job Requirement

  • Logical and systematic approach to work;

  • Good time management ability;

  • Ability to solve problems and make decisions, as well as think laterally and offer creative solutions;

  • Commercial awareness and numeracy skills;

  • Ability to work under pressure

  • Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;

  • Excellent communication skills, both oral and written;

  • Negotiation and analytical skills.

  • Applicants must be able to drive and possess a valid driver’s license

  • Applicants must be based in Lagos. Living within close proximity to Gbagada is a plus.

  • Ability to stay calm when customers are stressed or upset.

  • Must be available to work occasionally at nights, holidays and weekends

  • Familiarity with all of the goods and services offered by the company

 

Note

  • Applicants must be ready for an interview and aptitude test which will be conducted via skype.

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Customer Service Representative Intern

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience

Location                         Lagos

Job Field                       Customer Care

READ ALSO:  Business Data Analyst at Kwik Delivery

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Managing a team of junior customer service representatives.

  • Ensure customer satisfaction and provide professional customer support

  • Work with customer service managers to ensure proper customer service is being delivered.

Requirements

  • Strong phone contact handling skills and active listening

  • Familiarity with CRM systems and practices

  • Customer orientation and ability to adapt/respond to different types of characters

  • Excellent verbal and written communication skill

  • Ability to multitask, prioritize, and manage time effectively

  • Applicants must be comfortable using computers.

  • Ability to stay calm when customers are stressed or upset.

  • Must be available to work occasionally at nights, holidays and weekends

  • Familiarity with all of the goods and services offered by the company

Note

  1. Applicants must be based in Lagos. Living within close proximity to Gbagada is a plus.

  2. Applicants must be ready for an interview and aptitude test which will be conducted via skype.

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Deadline: May 8, 2020

Method of Application

Interested and qualified candidates should forward their CV to: hr@quickmove.com.ng using the position as subject of email.

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