Head of Operations at Rigo Microfinance Bank

Head of Operations at Rigo Microfinance Bank

Rigo Microfinance Bank deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

Head of Operations

Job Type                          Full Time

Qualification                   BA/BSC/HND


Location                          Lagos

Job Field                        Banking

Job Description

To direct and oversee the companies banking operations function relating to central operations, branch operations, treasury operations and cards/ electronic banking operations.

Key Job Responsibilities/Duties

  • Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
  • Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
  • Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
  • Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
  • Ensure compliance with Regulatory requirements relating to Banking Operations.
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Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation

Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities

Treasury Operations – Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing

Credit Operations – Loan sanction fulfillment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments)
whilst ensuring the identification and management of underlying operational risks.

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  • Detailed knowledge of Banking procedures and policy principles at all levels.
  • Ability to translate local regulatory requirements into thorough knowledge of Operational routine in Banks.
  • Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions.
  • Extensive knowledge of Treasury Operations and Electronic Banking.
  • Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness
  • Analytical and practical understanding of workflow, capacity planning / optimization and process implementation.
  • Ability to recognize problems and apply Risk Management techniques to address them.
  • Ability to plan & prepare the strategy and annual budget requirements for the operational environment.

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Deadline: December 5, 2020

Method of Application

Interested and qualified candidates should forward their CV to: career@rigomfb.com using the position as subject of email.

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