Fresh Jobs at Owens and Xley Consults

Fresh Jobs at Owens and Xley Consults

Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies.

We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.

Retail Supervisor

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience                      2 Years

Location                          Lagos

Job Field                        Sales/Marketing

Job Description

  • The Retail Supervisor will be responsible for managing staff, sales, and all facets of the business.

Key Tasks and Responsibilities

  • Oversee daily retail store operations
  • Creates and implements relevant checklists
  • Hire and train staff, as needed
  • Supervise staff to ensure that staff actively carry out their roles
  • Ensure strict compliance and monitoring of organizational rules, policies and standards
  • Prepare daily sales reports
  • Ensure the business environment is properly cleaned at all times
  • Arrange for regular maintenance services for all equipment
  • Handle and resolve all customers’ complaints
  • Reconcile payments received with sales officer
  • Plan the distribution of inventory to retail stores
  • Work with the digital channel manager to effectively fulfill all online orders
  • Monitor logistics and distribution activities
  • Prepare delivery documentation and other related paperwork
  • Oversee space management and allocation

Requirements

  • Candidate should possess HND / B.Sc degree
  • 2+ years’ experience in a similar role
  • Experience in a luxury home store is a plus

Person Specification:

  • Compulsory skills required (E.g. must be proficient in Excel)
  • Proven integrity
  • Highly analytical, driven and focused.
  • High level of professionalism;
  • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
  • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Proficient user of MS Office (MS Excel in particular)
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Keen eye for detail
  • Preferably lives within Island axis
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Remuneration
N180, 000 / Month

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Retail Associate

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience                     1 Year

Location                          Lagos

Job Field                        Sales/Marketing

Job Description

  • The Retail Associates are the first line of contact for walk-in customers to the brand.
  • They are to make customers feel welcome and assist them to find the products that most satisfy their needs.
  • She must be knowledgeable about the products and able to adequately guide the customer at all times.

Key Responsibilities

  • Establish, develop and maintain positive business and customer relationships
  • Work in line with company policy to achieve set sales targets and outcomes within schedule
  • Arrange displays on a regular basis
  • Report discrepancies and problems to the Store Manager.
  • Give advice and guidance on product selection to customers.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
  • Working within established guidelines, particularly with product lines.
  • Responsible for security within the store as well as looking out for fraudsters’ shoplifters and fraudulent credit cards etc.
  • Coordinate all issues with key clients between sales, fulfillment and customer support
  • Keep a schedule of events /special promotions
  • Work with management to organize and execute sales campaigns
  • Perform all other duties as assigned
  • Greet all walk-in customers as they come in the store and ask them how they would like to be assisted.
  • Keep store tidy and clean and ensure office assistants clean constantly.
  • Process all cash and card payments
  • Answer first line queries and complaints from customers.
  • Balance cash registers with receipts.
  • Execute the store’s visual merchandising concept
  • Work with store manager to conduct inventory count
  • Work with store manager to prepare store reports
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Skills and Abilities:

  • Highly analytical with a drive for numbers
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent selling, communication and negotiation skills
  • Good written and verbal communication skills
  • Able to work in a fast pace environment
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills

Personal Attributes:

  • Keen eye for detail
  • Have a deep desire to work in the luxury retail industry
  • Sociable and friendly
  • Confident and pleasant
  • Knowledgeable of current trends
  • Loves a challenge
  • Assertive and creative
  • Stylish

Requirements

  • HND or B.Sc in any related discipline
  • 1 year experience in a similar role

Salary Range
N50,000 – N60,000 / Month

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Deadline: October 15, 2020

Method of Application

Interested and qualified candidates should send their CV to: recruiment@owensxley.com using the “Job title” as subject of the email.

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