Customer Support Specialist – Hausa & English at Bolt Nigeria

Customer Support Specialist – Hausa & English at Bolt Nigeria

Bolt Nigeria is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

Customer Support Specialist - Hausa & English

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience

Location                          Abuja

Job Field                        Customer Care

Job Description

  • We are looking for a talented Customer Support Specialist, who will make it easy and effortless for users of all Bolt products, regardless of their country of location.
  • Let’s build the future of moving around cities together!

What you’ll be doing

  • Represent Bolt in any Hausa and English spoken markets
  • Support all Bolt’s users across all channels, including real time contacts, and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt’s customer support
  • Be a key player in building a support team in a challenging growth environment.
READ ALSO:  Training Offices at Lumos Nigeria

Join any of these WhatsApp Groups to get  job/scholarship update on WhatsApp

Requirements

  • Understand what does outstanding customer support look like and be ready to go the extra mile
  • Be always ready to put customers first, be passionate about helping others
  • Be ready to work full-time in shifts, including weekends
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written Hausa & English skills
  • Be passionate about new technologies, ride-sharing and food.

Benefits

  • Motivating compensation
  • No corporate BS – we’re moving too fast for that
  • Modern office in the city centre – it’s easy to get here from any part of the city
  • Amazing personal growth experience at one of the fastest-growing startups in Europe
  • Working with a motivated and talented international team
  • Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world.

Do not miss any Jobs/Scholarships updates, so you stay updated.

READ ALSO:  Fresh Jobs at Vagan Oil & Gas Limited

Deadline: Not Specified

Method of Application

Do not miss any job posting updates, Join our Social Media handles to get the latest information and all the Basic tips of applying for jobs. 

Receive Notifications on: Whatsapp: Jobs Update, Telegram: Jobs Update, Facebook: Jobs Update, Twitter: Jobs Update 

Spread the love
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

NYSCofficial

Leave a Reply

Your email address will not be published. Required fields are marked *