Customer Service Support Staff at Work Place Centre Limited

Customer Service Support Staff at Work Place Centre Limited

Work Place Centre Limited is a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.

Customer Service Support Staff

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience

Location                          Lagos

Job Field                        Customer Care

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.

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  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

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Deadline: December 15, 2020

Method of Application

Interested and qualified candidates should forward their CV to: careers@workplacecentre.com using the position as subject of email.

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