Customer Service Representative at Rolad Properties and Allied Services Limited

Customer Service Representative at Rolad Properties and Allied Services Limited

Rolad properties and allied services was established out of the desire to deliver quality properties in prime location in a timely manner with excellent service .

we are branded in two major colors Teal Green and white Teal Combines the calming properties of blue with the renewal Qualities of green. The white for us at Rolald represents integrity

Customer Service Representative

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience                      1 – 3 Years

Location                          Lagos

Job Field                        Customer Care

Job Description

  • Deal directly with customers either by telephone, via chat, electronically orface to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle services inquiries
  • Provide pricing and delivery information to customers
  • Direct requests and unresolved issues to the designated resource
  • Keep records of customer transactions
  • Recommend our  services to customers by collecting customers information and analyze customers needs
  • Manage large number of incoming calls
  • Follow communication procedures and guidelines
  • Build sustainable relationship of trust  with customers through open and interactive communicationn
  • Identify and assess customers need to achieve satisfaction
  • Take extra miles to enagage customers
  • Update the customer information in the customer service data base during and after each call
  • Work with management to stay updated about the product knowledge  and be informed about any change in the company policy
READ ALSO:  Graduate Trainee Jobs at Food Concepts PLC

Join any of these WhatsApp Groups to get  job/scholarship update on WhatsApp

Requirements

  • Working  experience as customer service representative 
  • Proven customer support experience
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Ability to remain professional and courteous
  • Ability to be calm under pressure

Do not miss any Jobs/Scholarships updates, so you stay updated.

Deadline: December 21, 2020

Method of Application

Interested and qualified candidates should forward their CV to: careers@roladproperties.com using the position as subject of email

Do not miss any job posting updates, Join our Social Media handles to get the latest information and all the Basic tips of applying for jobs. 

Receive Notifications on: Whatsapp: Jobs Update, Telegram: Jobs Update, Facebook: Jobs Update, Twitter: Jobs Update 

Spread the love
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

NYSCofficial

Leave a Reply

Your email address will not be published. Required fields are marked *