PeeCredit is the consumer lending company located in Lagos, Nigeria. We are licensed to carry on business as providers of consumer and business loans to individuals and micro, small and medium enterprises. PeeCredit is member of the PFI Group.PeeCredit lending was birthed with the aim of eliminating the burdens associated with loan procurement making it as easy as possible. Our objective is to meet the consumer credit needs in a timely, and cost effective manner.
Customer Service Representative
Job Type Full Time
Job Field Customer Care
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Know company products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Candidates should possess relevant qualifications.
Do not miss any Jobs/Scholarships updates, so you stay updated.