Customer Service Representative at PeeCredit

Customer Service Representative at PeeCredit

PeeCredit is the consumer lending company located in Lagos, Nigeria. We are licensed to carry on business as providers of consumer and business loans to individuals and micro, small and medium enterprises. PeeCredit is member of the PFI Group.PeeCredit lending was birthed with the aim of eliminating the burdens associated with loan procurement making it as easy as possible. Our objective is to meet the consumer credit needs in a timely, and cost effective manner. 

Customer Service Representative

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience

Location                          Lagos

Job Field                        Customer Care

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Know company products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
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Requirements

  • Candidates should possess relevant qualifications.

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Deadline: Not Specified

Method of Application

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