Customer Service Representative at Outcess Solutions Nigeria Limited

Customer Service Representative at Outcess Solutions Nigeria Limited

Outcess Solutions Nigeria Limited we believe that digital technologies are driving a paradigm shift in how we live, work and play.

Customer Service Representative

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience                     0 – 2 Years

Location                          Lagos

Job Field                        Customer Care

Job Description

  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Effective and professional Brand cross selling of company products & services.
  • Deliver world class customer service by cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer.
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Follow through on commitments made to customers in the course of selling.

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Requirements

  • Interested candidates should possess a B.A/B.Sc/HND/OND/NCE/B.TECH, qualification.
  • Candidate Must have served (NYSC)
  • Candidate must not be more than 34years
  • Good  and Effective communication skill
  • Job knowledge (Customer Service/Customer Service Representative)
  • Time Knowledge
  • Applicant must have basic computer knowledge(Computer savvy, Tech-Savvy)
  • Applicant must have the ability to communicate fluently in English language

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Deadline: March 30, 2020

Method of Application

Interested and qualified candidates should forward their CV to: Recruitment@outcess.com using the position as subject of email.

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