Customer Service Officer at CardinalStone Partners

Customer Service Officer at CardinalStone Partners

CardinalStone Partners is a leading financial services firm providing services in Financial Advisory, Investment Banking, Asset Management, Private Equity, Securities Trading, Consumer Finance, and Share Registration to a diverse base of investors and business owners with strong interest in Nigeria and the broader African economic region.

Customer Service Officer

Job Type                   Full Time

Qualification            BSC/BA/HND/OND

Experience               1 Year

Location                    Oyo

Job Unit                    Customer Care

Job Description

  • Handle shareholders’ enquiries using standard procedures and escalate issues to appropriate units as and when due
  • Attend to walk-in shareholders on enquiries relating to their shareholdings
  • Receive letters from SEC/other relevant agencies and forward to the head office accordingly
  • Maintain the strategy and tools related to various dimensions of share registration and shareholder engagement
  • Perform other related duties as required and assigned

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Requirements

  • Minimum of 1 year experience in Customer Service
  • PERSON SPECIFICATION
  • Bachelor’s degree in any field from a reputable university
  • Good organisational skills and logical reasoning
  • Strong analytical and problem-solving skills
  • Good command of English
  • Good communication and inter-personal skills
  • Basic knowledge of Microsoft Outlook, Word & Excel
  • Must be innovative and result-oriented
  • Must reside and willing to work in Abuja
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Deadline: December 31, 2019

Method of Application

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