Customer Service Intern at Jumia

Customer Service Intern at Jumia

Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option for extra convenience.

Shopping online in Nigeria is easy and convenient with us. The Jumia mall provides you with a wide range of products you can trust. Discover JIM’s Big Thing for that special person in your life. You can also shop online for Valentine gifts and have them delivered directly to your loved one.

Customer Service Intern

Job Type                          Full Time

Qualification                   BA/BSC/HND

Experience                     1 – 2 Years

Location                          Lagos

Job Field                        Customer Care

Job Description

We are looking to recruit a Customer Service Intern. This is a learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

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Requirements

  • Minimum BSC degree in any field
  • 1-2 years experience in Customer Relationship Management will be a plus.
  • Ability to speak Hausa is a plus.
  • Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
  • Effective communication and interpersonal skills (both written and verbal)
  • Self-motivated and able to work independently and in team environments
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and manage several projects simultaneously
  • Exceptional customer service and follow up skills

Additional Information

Location
Yaba, Lagos

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Hammed Adigun

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