Coca-Cola Hellenic Bottling Company Internship and Graduate Recruitment 2021
Call Centre Executives at Ascentech Services Limited
Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services. ABOUT US Ascentech Services Ltd acts as a gateway to provide end to end recruitment services to Organisations Worldwide. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
Vision & Mission Vision To be recognized and respected as a leading employment and recruitment services company in Nigeria without compromising on quality services to our clients and also to support equal opportunity in employment and objectively evaluate all qualified candidates. Mission “The foundation of our business philosophy is to introduce the Right Candidates to our Clients.
Call Centre Executive (Pidgin)
Job Type Full Time
Qualification BSC/BA/HND
Experience 1 Year
Location Lagos
Job Unit Customer care
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanor in the resolution of issues at all times.
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
Call Centre Executive (Hausa & Igbo)
Job Type Full Time
Qualification BSC/BA/HND
Experience 1 Year
Location Lagos
Job Unit Customer care
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
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Call Centre Executive (Yoruba & Hausa)
Job Type Full Time
Qualification BSC/BA/HND
Experience 1 Year
Location Lagos
Job Unit Customer care
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
Call Centre Executive (Igbo & Yoruba)
Job Type Full Time
Qualification BSC/BA/HND
Experience 1 Year
Location Lagos
Job Unit Customer care
Job Description
- Place and receive calls from customers
- Ensure timely resolution of customer challenges regarding products/services
- Resolve customer complaints in a calm and professional manner
- Maintain professional demeanour in the resolution of issues at all times
Requirements
- B.Sc. / HND in any discipline
- A minimum of one year experience in a call centre set-up
- Must be fluent in speaking Pidgin
- Experience in receiving and making inbound & outbound calls to customers.
- Adept listening skills
- Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
- Great Verbal and written communication skills.
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Deadline: Not Specified
Method of Application
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng clearly indicating the “Job Title” as the subject of your mail. E.g. “Call Centre Executive (Pidgin)”
Note: Only shortlisted candidates will be contacted.
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